Aftersales Consultant Dealership
Updated: May 07, 2024 09:33 AM GMT
Stepco Recruitment
EmalahleniPOSITION: Aftersales Consultant / Service Agent
AREA: Witbank
Our well-established client (Automotive Industry) is looking for an Aftersales Consultant to strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.
Knowledge, Skills, And Abilities Required
Minimum Job Requirements: Senior Certificate (Grade 12)
Advantageous
• Requirements:Computer literate (Office Suite)
• Driver’s license
• Motor dealership industry (technical experience)
• Technical Qualification
Key Performance Area
• Prepare for the arrival of the customer
• Taking care of customer at initial consultation upon arrival
• Ensure accurate Warranty and Motor plan details on system
• Update Dealer Management System, track all vehicles and update control systems
• Liaise with customers
• Ensure accurate invoice payments
• Vehicle hand over
• Customer follow – up and reminders... More Detail
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