German Content Moderation Expert for Content Platform Operating Company in Porto
Updated: May 06, 2024 08:35 PM GMT
Cross Border Talents
PortoAre you someone for whom watching videos is a regular activity? Do you have an eye for detail and an effective communicator with strong orientation towards providing the best customer assistance? This role might be for you!
Responsibilities:
· Assessing online videos/content/complaints/legal notices regarding copyright infringements
· Updating content on a major social media platform
· Conducting content audits and facilitating social media uploads
· Ensuring compliance with contractual KPIs for customer service
· Maintaining thorough familiarity with client offerings
· Adhering strictly to client accuracy guidelines
· Safeguarding customer data and ensuring compliance processes are followed
Requirements:
- German (C1) + English B2 (both spoken and written)
- Proficient computer navigation skills and strong PC knowledge
- Effective communication skills, both written and verbal
- Dependable with a keen eye for detail
- Ability to multitask and adapt quickly to changes
... More Detail
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