Applebee urgently

Updated: May 05, 2024 09:29 PM GMT

Applebee's - Austin

Austin, MN

As the Host / Hostess, you are the first impression at Applebee's - Austin and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability.

Host / Hostess Responsibilities : -Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner-Escort the guests to their table-Communicate guest concerns to the manager, as appropriate-Manages competing demands with patience and grace-Ensures the guests are acknowledged when leaving the establishment-Answers the telephone within two rings and using proper telephone etiquette-Accepts and organizes reservations, and prioritizes reservations to accommodate guests-Manages the wait list-Prepares seating assignments prior to service-Helps fellow team members when appropriate-Upholds the company's processes and procedures-Organizes, stocks, and cleans the front area-Completes any beginning or closing shift... More Detail