Team Leader for MA Collection
Updated: May 04, 2024 08:37 AM GMT
Home Credit
Dehradun, UttarakhandDescription
Should be able to manage the day today planning, Operational challenges, problem-solving of external vendors / team.
Analyse the performance of collection agencies and provide them corrective action for improvement.
Preparing daily/weekly/monthly reports basis the performance of agencies.
To ensure delivery of expected collection targets and set high performance levels. Should be able to develop the team, to ensure delivery of a consistently superior customer experience and high customer satisfaction levels.
Delivery of team collection targets, quality, portfolio coverage and productivity targets & indicators. People Management, including all HR related issues, as well as staff development.
Analyse the performance of collection agencies and providing them corrective action for improvement of performance.
Ensuring that the field executive visits maximum number of cases in a day as per company policy.
Training and development for team Motivation.
Should be able to... More Detail
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Shri Ram Centennial School, Dehradun
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rankmantra
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Eduminatti
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Future Solution Centre
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