Retail Store Manager

Updated: May 04, 2024 08:37 AM GMT

Lenskart.com

Ludhiana, Punjab

About

This job is provided by apna.co About Lenskart:

Lenskart.com is India's fastest-growing eyewear company, dedicated to providing customers with prescription eyewear, branded contact lenses, and sunglasses tailored to their eye powers.

About The Role

As a Store Manager at Lenskart, you're pivotal in driving the store to meet sales, conversion, and customer satisfaction goals. Your focus includes boosting staff morale, developing them, managing attrition, and ensuring seamless store operations.

Responsibilities

Customer Focus:
• Greet customers upon entry and coach the team to do the same.
• Prioritize exceptional customer service and ensure customer satisfaction is a top priority.
• Handle customer queries and complaints consistently with the team.
• Build lasting relationships with customers and drive sales to meet targets.

People Management
• Assist in recruiting and selecting high-potential staff.
• Provide on-the-job training and guidance to team members using company... More Detail