Field Collection Assistant Manager Palembang
Updated: May 04, 2024 08:34 AM GMT
Home Credit Indonesia
Palembang, Palembang City, South SumatraSupervise daily operations for all Field Collection team to monitor every activity is running properly
Monitor and review team's performance to ensure field Collection team meet their targeted result.
Distribute expected target to Team Leader and ensure Field Collection team received the target.
Monitor field Collection Team to ensure all the process in field team is comply with guidelines and SOP.
Coordinate with training team to ensure every team member will receive training based on feedback from quality.
Control the process to ensure collection incentives are fair, and prepared and submitted on time.
Resolve timely customer escalations.
Cooperated with HR Team to ensure proper monitoring and fulfilment of TML
Minimum Bachelor degree
Experienced with similar position and monitor area for 3 years, will be an advantage from similar industry.
Good communication, negotiation and managing team
Flexible and detail oriented
Able and comfortable with high demand, fast respond... More Detail
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