JC Senior Digital Repair Specialist | Farakka
Updated: March 03, 2024 03:05 PM GMT
Full-time Job in Farakka, West Bengal
Reliance Jio Infocomm Ltd.
Malda, West Bengal, India1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
0 - 4 years
Skills & Competencies :
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations More Detail
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