Service Delivery Specialist

Updated: May 03, 2024 05:29 AM GMT

Absa Group

Maputo

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

Service Delivery specialist is responsible for making sure that the Technology services delivered to the bank and customers meet and/or exceed their required performance levels, mainly in terms of SLA and service availability, as well as making sure that they are continuously improved to be in-line with changing demands of organization and external environment.

Job Description
• Service Levels and Service Availability... More Detail