Receptionist

Updated: May 03, 2024 05:17 AM GMT

Anant Bhatt LLP

Mombasa

Job Title: Receptionist at Prestigious 5-Star Hotel

Company: EnglishPoint Marina

Job Description:

We are currently seeking a poised and professional Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their experience at our hotel is nothing short of extraordinary. You will be responsible for warmly greeting guests, efficiently handling check-ins and check-outs, providing information about hotel services and amenities, and addressing any guest inquiries or concerns with promptness and professionalism. Additionally, you will assist with managing reservations, coordinating guest requests, and maintaining a tidy and welcoming lobby area.

Responsibilities:
• Warmly greet guests upon arrival and ensure a seamless check-in process
• Efficiently handle guest check-outs and process payments
• Provide information about hotel facilities, services, and local attractions
• Respond to guest inquiries and resolve any issues or... More Detail