CRM Consultant (m/f/d)

MED-EL

Innsbruck

DD_12405

Innsbruck, Austria

Professionals

Full-Time 38.5 h

Your Tasks
• Leading, managing, and customizing Microsoft Dynamics 365 based on the organization’s needs
• Analyzing and enhancing business processes for efficiency while responding to internal stakeholders and providing guidance to the corresponding departments to achieve their objectives
• Handling system changes, upgrades, and implementations while collaborating with IT support teams to address system issues promptly and effectively
• Identifying system improvement areas and generating smart solutions and workarounds following the standards
• Providing training and support on the use of the CRM and assisting business with BI report creation based on CRM data

Your Profile
• Bachelor's degree or higher degree (University, FH) in Computer Science, Information Systems or a related field; more than 5 years of proven experience with Microsoft Dynamics 365
• Proficiency in CRM administration, including user setup, data... More Detail

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