Customer Support Team Lead

Updated: May 02, 2024 09:57 PM GMT

Hurak.com

Lahore

Job Info:
• Company: Hurak.com
• Position: Customer Support Team Lead
• Region: Lahore, Punjab
• Job Function: Information Technology
• Seniority Level: Mid-Senior level
• Salary: PKR 20.000 - PKR 85.000 per Month
• Job Type: Full-time
• Industry: Higher Education

About Company

Hurak is a leading EdTech company providing online and classroom-based compliance training in the UK. With over 12 years of experience, we are on a mission to expand globally. We are currently seeking a Customer Support Team Lead.

Position Title: Customer Support Team Lead

Timing: 12:30 PM to 9:30 PM.

Location: DHA Phase 6 Lahore

Job Type: On-Site

Responsibilities
• Handle Queries, Requests, and Complaints from customers tactfully.
• Follow standard processes and procedures for providing solutions.
• Offer top-notch customer service at every interaction, ensuring end-to-end resolution.
• Drive superior customer engagement and enhance overall customer experience.
• Ability to overcome objections and... More Detail