Customer Service Advisor

Updated: May 02, 2024 06:04 PM GMT

Osborne Appointments

Eaton Socon, Saint Neots

Role: Customer Service Advisor

Location: St Neots, Cambridgeshire

Hours: 9am – 5pm Mon - Fri

Salary: £24,400 plus bonus

Due to continued Growth OA are supporting our client to recruit Customer Service Advisors in St Neots. This role would suit you if you like working in a busy, fast paced role. Working in tandem with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained.

What’s in it for you?

Salary £24,400 plus bonus
32 days holiday including bank holidays
Pension: 4% Company Contribution
Healthcare Cover
Bonus paid quarterly
What will you be doing?

You will be responsible for processing of orders
Answering a large volume of inbound calls
Dealing with customer queries and handling complaints by phone, live chat and email.
What we would like from you:

Previous experience of dealing with large volumes of customer queries via the telephone and email
Sound working knowledge of Office Applications, especially Microsoft... More Detail