Reservationist

Career Pathfinders

Dolphin Coast

Reservationist

World Class 5* Hotel - North Coast KZN
Plays a vital role in ensuring seamless booking experiences for guests of our esteemed 5-star hotel.

This position is responsible for managing all aspects of reservations, from initial inquiries to final confirmation, while providing exceptional customer service and contributing to revenue optimization efforts.

The Reservationist collaborates closely with various departments to fulfill guest requests and uphold the hotel's standards of excellence

Minimum requirements:

Matric or Post-secondary education in hospitality management, business administration, or a related field.
Previous experience in a similar role, preferably in the hospitality industry, is often required.
Candidates with experience in reservation systems, customer service, or sales may have an advantage.
Proficiency in using reservation software and booking systems/Opera is essential.
Basic knowledge of Microsoft Office applications, such as Word and Excel, may... More Detail

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