DE - Travel expert in Thailand - German market

Evaneos

Khon Kaen, Mueang Khon Kaen District, Khon Kaen, Thailand

We are looking for a motivated German-speaking Sales Assistant to join our team in Thailand. You will be the person who receives traveler requests via the Evaneos platform and you will be the main contact for travelers in the DACH market. Your main tasks will be:

Process customer requests by email for holidays until the journey is booked;
Write holiday tour programs based on customer wishes;
Process bookings according our internal procedures;
Communicate autonomously with customers by email and phone calls;
Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries
Advises clients regarding destinations, cultures, customs, weather, and activities
Responsible for billing the travelers
Handles travel issues, conflicts, complaints, cancellations, and refunds
Builds and maintains relationships with travel and tour operators
Quality monitoring during the trip

Additional information

Duration & contract type: local contract for indefinite period... More Detail

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