Duty Manager

First Group Management (Pty) Ltd

Durban North

Duty Manager About Us: Nestled in the breathtaking St Lucia Estuary of KwaZulu-Natal, LaRochelle Resort offers an unparalleled getaway experience for travelers seeking tranquility and luxury. La Rochelle is a world-renowned site boasting the greatest...

Job Description:

As a Resort Duty Manager with a Maintenance Background, you will be responsible for ensuring the smooth operation of our resort facilities and maintaining the highest standards of guest satisfaction. Your primary duties will include:

· Ensuring each department that you oversee is prepared and staffed for each shift.

· Prepare staff duty Rosters.

· Conducting regular inspections of resort facilities to identify maintenance needs and ensure compliance with safety standards.

· Performing minor repairs and maintenance tasks as needed.

· Handling guest inquiries, requests, and complaints promptly and professionally.

· Supervising and training staff to deliver exceptional service.

· Overlooking day to day operation... More Detail

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