Call Center Representative

Updated: April 30, 2024 08:38 PM GMT

Bright Future Bpo

Lahore

Company Description

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Role Description

This is a part-time on-site role as a Call Center Representative located in Lahore. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, resolving customer inquiries, and maintaining accurate records of customer interactions.

Qualifications
• Excellent verbal and written communication skills
• Strong problem-solving and customer service skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in using call center equipment and software
• Basic computer skills and knowledge of Microsoft Office
• Ability to remain calm and professional under pressure
• High school diploma or equivalent
• Prior experience in a customer service or call center role is a plus More Detail