Performance Manager

Updated: April 30, 2024 06:28 PM GMT

Ericsson

Medan, Medan City, North Sumatra

Join our Team

About this opportunity:

In our quest to empower our delivery workforce and promote efficiency, Ericsson is seeking an individual to join us in the role of Service Delivery Management. This position will entail developing and implementing delivery models, frameworks, and methodologies within the Service Delivery department, with a goal of creating an environment conducive to global efficiency and profitable growth.

This role is open for Malaysia, Thailand, India, Bangladesh Sri Lanka and other SEA countries

What you will do:
• Manage and support the Service Delivery team, fostering a conducive work environment.
• Develop and implement new business strategies as well as identify growth opportunities through add-on-sales.
• Conduct performance management, ensuring the adequacy of our quality management framework and monitoring key data trends.
• Oversee competence management by enabling competence build-up through career paths, training, education, and certification.
•... More Detail