Customer Service Representative

Updated: April 30, 2024 12:32 PM GMT

YOLO

Karachi

Job Info:
• Company: YOLO
• Position: Customer Service Representative
• Region: Karāchi, Sindh
• Seniority Level: Mid-Senior level
• Salary: PKR 25.000 - PKR 80.000 per Month
• Job Type: Full-time
• Industry: Information and Internet, Technology

Overview:

We’re seeking Customer Care Specialists, welcoming both experienced professionals and freshers, to deliver exceptional service in our dynamic e-commerce environment.

Responsibilities:
• Customer Support: Address inquiries promptly via email, chat, and phone, ensuring satisfaction.
• E-commerce Platform Management: Maintain accurate product listings and inventory across platforms.
• Order Processing: Efficiently process orders and ensure timely delivery.
• Technical Support: Assist customers with website navigation and troubleshooting.
• CRM: Build strong customer relationships and gather feedback for improvement.

Requirements:
• Freshers encouraged; experience in customer service or e-commerce is a plus.
• Familiarity with... More Detail