Online Contact Center Officer
Updated: April 30, 2024 11:09 AM GMT
Storm Technologies
Caloocan, Metro ManilaJob Description : Storm Technologies is seeking a motivated and detail-oriented Online Contact Center Officer to join our team in Caloocan, NCR, Philippines.
As an Associate Level position, the successful candidate should have at least 4 years of experience in a similar role. Responsibilities : - Manage incoming customer inquiries through various online channels such as email, chat, and social media- Provide timely and accurate responses to customer questions and concerns- Assist customers with placing orders, tracking shipments, and resolving issues- Collaborate with other departments to ensure customer satisfaction- Maintain a high level of professionalism and customer service at all times- Monitor and analyze customer feedback to identify trends and improvement opportunities- Meet or exceed performance metrics related to response times, customer satisfaction, and productivityRequirements : - Proven experience in a customer service or contact center role- Strong problem-solving... More Detail
Companies Hiring in Caloocan, Metro Manila
Goldenlights Philippines Inc.
Toyota Balintawak - Caloocan
Toyota Balintawak - Caloocan (Official) – Caloocan
Caldwell Communications
Signarama Corporation
Sapient Hiring Hub
Heavy Equipment Corp.
Majestic Press Inc
Quezon City Local Government
EastWest Bank
Expedock
Tiger Sugar - SM Grand Central
Grab Philippines
Puregold Price Club Inc.
Sapient
Balikbayad
REPS & Co.
Purple Oven
Monde Nissin
Roami
New Jobs Posted in Caloocan, Metro Manila
Latest Jobs in Caloocan, Metro Manila
-
Shopping Center Assistant Manager
Welding Industries of the Philippines, Inc. -
Pollution Control Officer
Toyota Balintawak - Caloocan (Official) – Caloocan -
Driver/Mechanic
Simplex Industrial Corporation -
WELDER/FABRICATOR
Welding Industries of the Philippines, Inc. -
Security Analyst
Oracle -
Web Chat Officer
Dmci -
Online Client Service Manager
Mclinica -
Sales or any other
CION Employement Services -
Pr Associate - Remote Work
First Circle -
QA/QC Aide
Dream Riser Builders Inc.