Customer Care Executive / Mangalore / Any Graduate

Rentokil

Mangaluru, Karnataka, India

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices.

POSITION RESPONSIBILITIES / REQUIREMENTS:

The Customer Care Executive is responsible for the contact management to strengthen the customer relationship which is the key for the retention.

The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

GENERAL DUTIES & RESPONSIBILITIES:
• Should be able to set the targets for the renewals based on the month portfolio
• To support the branches for the... More Detail

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