Aftersales Consultant
Updated: April 30, 2024 04:56 AM GMT
Sydsen Recruit
EmalahleniReference: CAW005519-NT-1
Aftersales Consultant - Emalahleni, Mpumalanga
Duties & Responsibilities
Our client is looking for a Aftersales Consultant to join their team in Emalahleni, Mpumalanga.
Role Objective:
To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.
Main Responsibilities:
• Prepare for the arrival of the customer
• Taking care of customer at initial consultation upon arrival
• Ensure accurate Warranty and Motor plan details on system
• Update Dealer Management System, track all vehicles and update control systems
• Liaise with customers on regular basis throughout service
• Ensure accurate invoice payments
• Vehicle hand over
• Customer follow – up and reminders
Requirements:
• Senior Certificate Grade 12
• Minimum 2 years’ Service Advisor experience in a Dealership
• Computer literate (Office Suite)
• Driver’s... More Detail
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