Customer Service Executive

Updated: April 29, 2024 01:48 PM GMT

Cenus Consulting

Indore, Madhya Pradesh

Job Profile- Customer Support Associate

International / Domestic Process

Voice Process / Chat Process

Fresher Salary - 12K-18K In-hand

6 Month Experience on Paper -19k-25k CTC

Work from office

Job Location – Indore (M.P.)

Skills Required:
• Good Communication Skills In English.
• Comfortable Working in Rotational Shifts.
• Candidate should have Excellent Communication Skills.
• Both Freshers as well as experience candidates having Minimum 0-6 months of experience can apply.
• Undergraduates with 1 year of experience, Graduates, Post Graduates can apply.

Job Responsibilities:
• Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
• To deliver service & resolution experience to all the customers
• Successfully resolve customer queries through CRM & Knowledge Base
• Document in detail all interactions with customers
• Effectively articulate information to customers
• Educate customers on products. Help customers to be... More Detail