Service Manager
Updated: April 29, 2024 09:09 AM GMT
APEX Services
Surat, GujaratDear Candidates,
Greetings From "APEX SERVICES"
Designation: Executive / Senior Executive
Role: Service Manager
CTC- up to-4.5 LPA + incentive + Other benefit
Locations: Pune, Ahmedabad,Nashik, Surat
• Principal Accountabilities:
AOF form filling and scrutiny (PCG/NR/ RI).
DIS amp; Pledge to be processed before cutoff time amp; ensure no auctions.
DIS booklet register to be maintained.
Filling Modification amp; Maintenance forms with less rejection.
Handle Walk-in customer queries amp; customer queries received from Bank/Dealing Branch or ASL Sales Team.
First Time Resolution of customer Interactions should be minimum 90%
Promote and drive self help to customer.
Ensure branch Mapped customer queries at Contact center is reduced.
Send monthly Pamp;L amp; ledger.
• Technical /Specialist Certification/Experience:
Minimum 6 months of experience in service manager from a Industry pref. Capital Markets
Additional: NISM Certification- Series IV,VI (Preferred)
• Skills and... More Detail
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