Customer Service Representative

Updated: April 29, 2024 07:48 AM GMT

ABS INTERNATIONAL

Karachi

Job Info:
• Company: ABS INTERNATIONAL
• Position: Customer Service Representative
• Region: Karachi Division, Sindh
• Seniority Level: Mid-Senior level
• Salary: PKR 25.000 - PKR 80.000 per Month
• Job Type: Full-time
• Industry: IT Services and IT Consulting

Are you ready to embark on an exciting career in Customer Services? Join ABS INTERNATIONAL as a Logistics Support Customer Service Representative and become a vital part of our operations, delivering exceptional service to our valued clients.

Key responsibilities:
• Serve as the primary contact for clients, managing logistics inquiries, tracking shipments, and providing updates on order status.
• Proactively communicate with customers to offer timely updates on shipment progress, delays, or changes in delivery schedules.
• Handle customer complaints or issues promptly and efficiently, striving for positive resolutions.
• Ensure accurate documentation of customer interactions and transactions in the company’s database.
• Work... More Detail