Team Leader Call Center
Updated: March 02, 2024 04:50 PM GMT
Full-time Job in Jamtara, Jharkhand
Vision India Services Pvt. Ltd.
Jamtara, Jharkhand, IndiaJob Title:- Team Leader
Age :-18-35
Experience:- 1-2 Years
Location - Jharkhand - Hazaribagh, Palamu, Dhanbad, Jamtara, Giridih, Khunti, Jamshedpur
Salary Structure
CTC : - 16,329/- (Rs. 13,050/- Take Home Per Month + PF/ESIC/Inasurance and other benifits)
Qualification - Graduation Pass
❖ Roles and Responsibility: -
1. Over-looking the day-to-day Samvad Kendra (call center) operation.
2. Setting clear team goals and set deadlines for the same.
3. Monitoring the Team performance and reporting on the performance metrics.
4. Motivating and leading the team members.
5. Assign the campaign to the agents and stop the agents from Calling
6. Check hourly agent performance
7. Call Audit with feedback (verbally explain)
8. MIS report read (WDR, APR, CAR)
9. Discovering the training needs and providing Coaching as necessary.
10. Listening to team members’ feedback and resolving any issues or conflicts.
11. Should be able to handle all the activities at the Call Center... More Detail
Similar Jobs
Companies Hiring in Jamtara, Jharkhand
Innovative Talent Solutions
Vision India Services Pvt. Ltd.
Masadir
Alliance Recruitment Agency
UR Infotech
SRL Diagnostics, Swaasa Jobs
Lavya Associates HR Services
Jslps
Alliance Recruitment Agency
Bajaj Allianz Life Insurance Co. Limited.,Jalgaon Branch
New Jobs Posted in Jamtara, Jharkhand
Latest Jobs in Jamtara, Jharkhand
-
Senior Laboratory Technician Jobs in SRL Diagnostics - Jamtara, Jharkhand, India
SRL Diagnostics, Swaasa Jobs -
Insurance Financial Advisor
Bajaj Allianz Life Insurance Co. Limited.,Jalgaon Branch -
Spoken English Trainer
WORDS WORTH ENGLISH LANGUAGE LAB -
Resident Medical Officer
Alliance Recruitment Agency -
Livelihood Expert
Social Action for Rural Development (SARDA) -
Area Sales Manager
Platinum Plaster india ltd. -
Livelihood
Jslps -
Territory Manager (Bancachannel) Jharkhand
Lavya Associates HR Services -
Cluster Manager (Banca channel) Jharkhand
Lavya Associates HR Services -
District Skill Manager
SGRS Academic Pvt. Ltd