Workforce Analyst- Patient Communication Center

UCLA Health Careers

Agoura Hills, CA

Description

The Workforce Analyst will support the Patient Communication Center by making data related real-time decisions to alleviate impacts to Service Level and Performance goals. This requires strong analytical skills, timely communication, a sense of urgency and reliability in order to maintain visibility on an average of 1250 calls per hour, patterns and adherence trends. This data will... More Detail

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