Customer Service Specialist

Updated: March 02, 2024 04:20 PM GMT

Full-time Job in Istanbul

H.B. Fuller

İstanbul, Türkiye

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.
• Processing of Customer orders from creation to invoicing, including customer negotiations; resolving credit blocks, stock issues, & invoice disputes.
• Professional handling of all Customer interaction and coordination of final customer response.
• Liaise regularly with other functions such as Finance, Logistics, SC, & Sales, to ensure OTIF delivery to our customers.
• Professional handling of all customer enquiries.
• Control of consignment stocks, where appropriate.
• Completion of customer portals, where appropriate.
• Support continuous improvement initiatives.
• Timely recording of customer complaints in... More Detail