Camp Manager (Phinda Forest)

Updated: March 02, 2024 04:32 PM GMT

Full-time Job in Hluhluwe, KwaZulu-Natal

andBeyond

Hluhluwe, South Africa

KEY OUTPUTS
• Prepare welcome and departure notes for guests
• Check guests in during the day and manage dietaries, children, or any other special requests
• Implement and follow the BOPs
• Host guests during the day - meet them back from drive and assist with any request they have
• Ensure that all products that come into contact with the guest are consistently of the correct standard
• Check set ups for breakfast, lunch and dinner
• Room check’s for new arrivals
• Implement and run with guest delight, ensuring every guest experiences a guest delight during their stay
• Make sure the main area is always tidy and styled to the BOPs
• Host guests at meal times and check smooth running of service from the kitchen and waiters
• Work closely with waiters and HODs to maintain a high service standard
• Assist in any other departments as and when required
• Host children’s activities at the lodge
• Provide superior service and quality to guests
• Must enjoy working with children and be... More Detail