BPO OPERATIONS TEAM LEAD
Updated: April 26, 2024 09:02 PM GMT
Valor Global
Biñan, LagunaONSITE: Southwoods Binan, Laguna
Job description
• Manages a team of approximately 10 to 13 Team of Expert and ensures that all key metrics of performance per client are met or exceeded.
• Acts as the first level of escalations and resolves all people issues within the team through regular feedback, one-on-one, and team meetings.
• Manages team performance and is responsible for the overall development of the team; Institute creativity and enhance team performance and motivation fosters career advancement of the team members within the project or lateral movement.
• Manages retention and attrition
• Ensures company policies and procedures are adhered to Closely works with OMs/CRE to discuss errors/quality issues
• Implements all programs, systems and procedures required by the management
• Works very closely with associates to resolve issues/problems through coaching
• Conducts meetings/daily huddles with the group on project and administrative concerns
Requirements
• At least 1year... More Detail
Companies Hiring in Binan, Calabarzon
Security Bank Corporation
Sensient Technologies Careers
SAGASS CONSULTING
Zero Motorcycles
JGM Philippines, Inc.
John Clements Consultants, Inc
Monde Nissin
110 Consultants Inc
Gardenia Bakeries (Philippines), Inc.
Maxeon Solar Technologies
Universal Robina Corporation
JGM Philippines, Inc.
SunPower Corporation
Gardenia Bakeries (Phils.), Inc.
I2S Business Solutions
Raytheon Technologies
Gardenia Bakeries Phils., Inc.
TeacherOn
Littelfuse
TASQ Staffing Solutions
New Jobs Posted in Binan, Calabarzon
Latest Jobs in Binan, Calabarzon
-
Sales Admin Staff | Project Based | Open for IE and IT Fresh Graduates
Gardenia Bakeries (Phils.), Inc. -
Company Nurse/HR Assistant
Swedish Match -
Senior Finance, Planning, and Analysis
Maxeon Solar Technologies -
Electrician
JGM Philippines, Inc. -
Administrative Assistant and Cashier - Reliever (Prominence II)
Filinvest Group -
Machinist
JGM Philippines, Inc. -
Accounting Officer (46465) - Binan Laguna
RCX Philippines -
Production Staff for manufacturing company (Biñan City, Laguna | Php20,000...
J-K Network -
HR Generalist
Gardenia Bakeries Phils., Inc. -
Fabricator/Welder
JGM Philippines, Inc.