Customer Service Representative

Updated: April 24, 2024 09:02 PM GMT

NSOL BPO

Rawalpindi

The Job Overview:

We are seeking an individual to perform administrative duties and support the business operations of our US-based clients. As a virtual assistant, you will be responsible for answering phone calls, managing appointments, and corresponding with clients.

Responsibilities:
• Cold Calling
• Managing and making phone calls
• Managing and writing Emails
• Using CRM
• File Management
• Appointment Setting
• Lead Generation
• Manage social media
• Gather and organize data for statistical analysis

Job Qualifications and Skill Sets:
• Excellent English communication skills
• Ability to manage a calendar and schedule appointments Proficiency with Microsoft Office tools such as Word, Excel, and PowerPoint
• Knowledge of marketing, advertising, and public relations Excellent written and verbal communication skills
• Excellent organizational skills Familiarity with social media platforms
• Proficiency with cloud-based platforms such as Google Docs, Skype, and other remote team... More Detail