Information Technology Help Desk

Updated: March 03, 2024 06:18 PM GMT

Full-time Job in Ra'anana, Center District

Cardo Systems

Ra'anana, Israel

Cardo Systems, the global market leader in the field of wireless communication systems for Powersports & Outdoor helmets, is looking for an experienced IT Helpdesk to join our IT team. Full-time on-site position in the company's offices at Raa'nana, reporting to the IT Director.

Job description:

In this role, you will become a significant part of our collaboratively IT team while learning and engaging in varied technologies. You will work in the dynamic environment of a hi-tech company, providing technical support through direct interface with Cardo employees in the headquarters and remotely worldwide.

Roles and responsibilities:
• Full responsibility for the first level of contact for the company’s local & global end users, according to the required SLA.
• Provide on-site technical assistance for incoming support requests and issues related to computer systems, software, and hardware.
• Routine maintenance & responsibility for meeting rooms’ functionality and equipment.
• Handling... More Detail