Service Manager
Updated: April 24, 2024 03:08 PM GMT
Williams Machinery
Kelowna, BCWilliams Machinery has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Machinery services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Gold Certified Canada’s Best Managed Company, and one of BC’s Top Employers.
Reporting to the Operations Manager, this position oversees the Service Department. This position will work closely with the management team to support high levels of customer experience, employee engagement and profitable revenue growth.
Key Responsibilities:
• Manage a team of technicians on all aspects of productivity, scheduling and billing;
• Liaise directly with customers providing equipment repair updates and accurate costing expectations;
•... More Detail
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