IT Support Engineer

Updated: April 23, 2024 01:57 PM GMT

Police Scotland

Aberdeen

Police Scotland’s Digital Division are looking to recruit an IT Support Engineer to help provide user support and request fulfilment, along with contributing to a number of upcoming projects.

You will work as part of a professional ICT support team, ensuring a high level of service, support, systems availability, incident response and communication to all areas of the organisation. In this role you will be responsible for providing end user support, both remotely and on-site, supporting multiple technologies whilst providing an excellent level of customer service by following processes and procedures that underpin the approach to the operational support of the Police Scotland end user estate, systems and infrastructure. This will include advising and leading on technical solutions as required as part of new technologies, projects and challenges as they arise.

You will be educated to HNC or industry certification level in a related technical discipline or have extensive demonstrable... More Detail