Customer Service Representative

Updated: April 23, 2024 10:38 AM GMT

Hensall Co-op

Clinton, ON

Hensall Co-op is seeking a dynamic individual to become an integral member of our team! This position is full-time, working out of the Clinton location.

The main function of this job includes maintaining accurate accounting procedures and providing professional customer service at all points of customer contact.

Job Duties and Responsibilities :
• Maintain customer files including preparing and processing feed orders and filing paperwork
• Assist customers with inquiries, concerns, and orders both over the phone and in person, directing them to the proper specialist if technical in nature
• Ensure customer complaints are passed on to the respective Location Manager, Sales Manager or Feed Operation Manager
• Counter sales and promotions for customers on a face-to-face basis
• Assist customers with finding and loading products when needed
• Ensure the location office area is clean and that store displays are maintained and presentable
• Implement HACCP and safety programs for the... More Detail