Customer Service Representative
Updated: April 22, 2024 05:39 AM GMT
Wheel King Trans Haul Inc.
Acton, ONJob Description
Position Summary :
A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery schedules are met at the required on-time targets set out by dispatch. A Customer Service Representative is responsible for ensuring that all service-related information (issues, delays, in/out times, accessorials etc.) are effectively communicated to the appropriate parties and that customers are treated with the utmost respect and service at all times.
Primary Objectives
• Ensure that all orders and order information /required details are received in an organized and efficient manner
• Ensure that all customer requirements are met.
• Ensure that any and all pertinent details from load... More Detail
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