Customer Service Executive

Updated: April 21, 2024 06:32 AM GMT

Raaziq International PVT LTD

Faisalabad

Job Responsibilities & Skills:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Coordination with airlines and customers on flight booking and confirmations.
• Liaison with stakeholders.
• Providing shipment status from web to shipper.
• Knowing our services inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Qualification: BBA, MBA (Marketing)

Experience: Fresh To 6 Months.

Location: Serena Hotel, Faisalabad

Salary: Market Competitive. More Detail