Customer Service Administrator

HENSOLDT

Wetzlar

Company

HENSOLDT Optronics GmbH

Full time / Part time:
The position can be filled in full or part time.

Summary

For the department "Order Center” in the Customer Services Optronics division we are looking for a "Customer Service Administrator (f/m/d)" in Wetzlar at the earliest opportunity.

The Customer Services is responsible for ensuring the supply of the corresponding HENSOLDT products and the subsequent supply and customer support inclusive the concrete repair processing.

Your Tasks- Integrated Management of repair orders from good receipt to delivery to the customer- Continuous display of the repair process in SAP (IH module) and order tracking inclusive generation of repair cost estimations on basis of SAP and assignment of subcontractor activities- Binding date arrangement with customer and subcontractors- Check of repair documents in preparation for invoicing- Coordination of customs and export processing and assurance of export and ITAR compliance- Communication with... More Detail

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