Customer Service Representative

Updated: April 20, 2024 01:33 AM GMT

Raaziq International PVT LTD

Sialkot

Job description

Job Responsibilities & Skills:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Coordination with airlines and customers on flight booking and confirmations.
• Liaison with stakeholders.
• Providing shipment status from web to shipper.
• Knowing our services inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Qualification: Bachelor's / Masters (Supply Chain / Marketing)

Experience: Fresh To 6 Months.

Location: Yousaf plaza defence road, Sialkot.

Salary : Market Competitive.

Email : muhamad.salman@raaziq.com

Job Type: Full-time

Ability to commute/relocate: More Detail