Recovery Officer
Updated: April 19, 2024 04:03 PM GMT
StormFiber
BahawalpurCompany Description
StormFiber is Pakistan's leading Fiber-To-The-Home (FTTH) broadband services provider. Powered by Cybernet, one of Pakistan's oldest corporate ISPs, StormFiber brings the future of technology to your homes. Enjoy blazing fast internet, high definition, and crystal clear voice calls with the power of our 100% Fiber-Optic Network.
Role Description
This is a full-time hybrid role for a Retention & Recovery Officer at StormFiber located in Bahawalpur with flexibility for some remote work. As a Retention & Recovery Officer, you will be responsible for managing customer retention strategies, implementing recovery processes, and ensuring customer satisfaction. You will handle debt collection, monitor customer accounts, and provide excellent customer service to resolve issues and retain customers.
Qualifications
• Strong interpersonal skills and ability to build and maintain customer relationships
• Experience in debt collection and recovery processes
• Analytical... More Detail
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