Front Office Manager (Placement Lampung)

Talent Fit Indonesia

Bandar Lampung, Bandar Lampung City, Lampung

Job Description:
• Lead, direct and manage the front office team
• Ensure the guests have the best experience throughout their stay
• Coordinate with all departments to ensure proper execution of guests’ requests and programs
• Maintain effective communication within the department as well as keeping the team informed of any arising problems or queries
• Proactively address issues related to guest experience to provide optimal solutions

Requirements:
• Bachelor's Degree of Hotel Management, Hospitality, or other relevan degree
• Minimum 3 year's experience in the same position
• Excellent leadership skill, communication skill and people person
• Ability to perform revenue management, QTA selling strategy and PMS literate (VHP)
• Ability to perform under pressure
• Good health, positive attitude and neat appearance More Detail

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