Guest Experience Agent

Updated: April 18, 2024 08:56 PM GMT

Accor

Doha

Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

What do we expect from you?

To be the vibrant face of Mondrian Doha and exude style, class, approachability and true hospitality that is both friendly and confident. You will be working your negotiation skills to ensure that the lobby is always flowing, clean and understanding of our high expectation guests. You will work closely with the Doorman, Reception and Bell captain to ensure every arrival and departure has flawless service.

How your day looks like?
• Actively welcome guests and escort to their destinations, giving each a personalised experience
• Act as the Ambassador of the hotel
• Inform guests with savvy knowledge of hotel, its services, the city, and local... More Detail