Service Advisor/Receptionist

Updated: March 03, 2024 06:17 PM GMT

Full-time Job in Athlone, County Westmeath

Sean White Car Sales

Athlone, County Westmeath, Ireland

Service Advisor/Receptionist
The ideal Service Advisor -
• Previous experience in a automotive service role is required or a good working knowledge of vehicle maintenance
• A passion to deliver a high standard of customer service.
• An organised individual who can deal with many duties on the move.
• Excellent telephone and face-to-face communication skills
• Administration skills, be able to use computers with confidence and the ability to organise and prioritise work.

Service Advisor key responsibilities -
• Establish rapport with and provide outstanding care to the customer
• Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
• Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
• Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
• Manage and... More Detail