Onsite Desktop Technician

Updated: April 18, 2024 04:43 AM GMT

Disruptive IT

Boksburg

ONSITE TECHNICIAN

Job Responsibilities:
• The Onsite Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA’s.
• This role will require an individual to solve customer support issues by visiting the customer’s location and may involve supporting multiple facilities.
• Onsite Technicians interfaces with the Service Desk and other support teams to achieve the deliverables supporting the IT Services contract. Candidates will be required to have basic PC support knowledge and experience with common support tools.

Required competence, experience and education:
• English and local fluency
• 3-5 Years experience in an IT Support Role
• PC (Desktops/Laptops) – Hardware and Software Troubleshooting
• Ability to resolve Windows 7 and Windows 10 Operating System Errors
• Basic Network troubleshooting skills and knowledge
• Proficient in Microsoft Office... More Detail