Hotel General Manager

Updated: April 14, 2024 05:47 PM GMT

Aryaduta Hotel Group

Manado, Manado City, North Sulawesi

• Develops, improves and monitors the performance of financial and operational plans which support the overall objectives of the hotel and operating division; develops the annual budget and business plan and makes recommendations for capital improvements to enhance the assets of the hotel and ensure hotel and brand loyalty.
• Ensures the delivery of revenue in all areas of the hotel exceeding the approved budget by actively supporting the hotel sales team and other operating departments in all their efforts.
• Oversees the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests.
• Maximizes food and beverage revenues by ensuring optimal occupancy, best available rates, appropriate manning and most cost-effective use of banquet space.
• Maximizes food and beverage outlet revenue by creating market/ neighborhood relevant F&B concepts... More Detail