Customer Care Specialist with French and English - Remote Position

Updated: April 13, 2024 11:06 PM GMT

Foundever

Porto

Customer Care Specialist with French and English - Remote Position

Req ID# : 383882

Warsaw, Poland, PL

Job Description : About Us

About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world.

Description

Responsibilities :
• Respond to and resolve a wide variety of consumer queries by phone and e-mail;
• taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer email or chat contacts;
• aprovides customers with advice and information regarding clients... More Detail