Account Manager

Trektel

Mexico City, CDMX

As an Account Manager in Telecommunications at TREKTEL, You will be responsible for generating, retaining, and developing long-term relationships with new or current assigned customers. Your role entails understanding client communication needs, demonstrating how our solutions meet them, and ensuring customer satisfaction. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:
• Operate as the lead point of contact for sales with assigned customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key accounts and customer stakeholders.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Forecast and track key account metrics.
• Identify and grow opportunities within assigned territory.
• Assist with issue escalations as needed.
• Coordinates... More Detail

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