Specification Support Team Leader

Updated: April 13, 2024 08:11 PM GMT

Bristan Group Ltd

Tamworth

Specification Support Team Leader

Position: Full time, Permanent, Hybrid

Salary: Competitive

Are you ready to lead a team towards excellence in customer service and sales growth? We are seeking a passionate and results-driven Specification Support Team Leader to join our Specification Sales department at Bristan Group.

Role:

As the Specification Team Leader, you will play a vital role in driving the overall performance of our internal support team. Your responsibilities include fostering a high-quality customer service experience, delivering on the Specification Channel AOP, and shaping company culture within the department.

Responsibilities:
• staff performance reviews to ensure KPIs and behaviours are met
• progression opportunities within the team
• high standards for productivity, quality, and customer service
• motivate, and retain staff members
• with NAM for sales growth initiatives
• on set KPIs and deliver against TTI's

Expectations:
• the 80/20 mindset for... More Detail