Customer Research Advisor

Unitywater

Maroochydore QLD, Australia

• Design and deliver research programs
• Communicate actionable insights to all level of stakeholders
• Identify opportunities for improvement for the customer experience

About us:

At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland’s population. Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices.

We think a pretty good job starts here………

About the role:

This is a great opportunity for the successful candidate to help us better understand customer preferences, behaviour and experiences. You will design and deliver a range of research programs and manage ongoing data collection and analysis, to provide insights that inform performance monitoring, customer experience design, operational... More Detail

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