Customer Service Attendant - Blue Mountains Talent Pool

Updated: March 03, 2024 09:35 AM GMT

Full-time and Part-time Job in Katoomba, New South Wales

Transport for NSW

Katoomba NSW, Australia

You’re excited by opportunities to explore your potential and try something new.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Provide exceptional customer service and provide streamline experiences when assisting passengers with inquiries, helping with luggage on their journey and connecting them to regional services.

Manage a broad range of day-to-day station operations as well as manage the station presentation, cleaning and general maintenance.

Work with our train crew and other stakeholders to ensure that all safety standards are met and manage any potential safety risks that may arise and impact staff and passengers.

For more information on these positions, view the Role Description and Candidate Information pack.

Here is the video of A Day in the Life of a Customer Service... More Detail