Remote Customer Support Representative - French and Italian Speaking

Updated: April 12, 2024 06:18 PM GMT

Cross Border Talents

Coimbra

Job Title: Remote Customer Support Representative - French and Italian Speaking

Location: Remote (Portugal)

Are you fluent in French and Italian? Do you have a passion for helping customers and providing exceptional service? We're seeking talented individuals to join our team as Remote Customer Support Representatives. This is a fantastic opportunity to work from the comfort of your own home while supporting customers in French and Italian languages.

Responsibilities:
• Provide outstanding customer support via email, chat, and phone in French or Italian languages.
• Assist customers with inquiries, troubleshoot issues, and provide solutions in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other departments to resolve complex issues.
• Continuously strive to improve customer satisfaction and retention.

Requirements:
• Fluency in both French or Italian language (spoken and written) is... More Detail